Privacy Policy

Last updated: June 12, 2026

HelpMeWrite ("we", "us", or "our") operates helpmewrite.email. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

1. Information we collect

We collect the following types of information:

Account information: your email address and password when you sign up
Usage data: emails you generate, profession selections, and feature usage to improve the service
Payment information: billing details processed securely by Stripe — we never store your card details
Technical data: IP address, browser type, and device information for security and analytics

2. How we use your information

To provide and improve the HelpMeWrite service
To process payments and manage your subscription
To send transactional emails (account confirmations, billing receipts)
To send product updates and tips (you can unsubscribe at any time)
To detect and prevent fraud or abuse

3. AI processing

Email generation requests are processed by Anthropic's Claude AI. Your prompts and generated content may be used to improve AI model quality in accordance with Anthropic's data policies. We do not sell your content to third parties.

4. Data sharing

We do not sell your personal data. We share data only with:

Supabase: database and authentication infrastructure
Stripe: payment processing
Anthropic: AI email generation
Vercel: website hosting

5. Data retention

We retain your account data for as long as your account is active. Email history is stored for the duration of your subscription. You can request deletion of your data at any time by emailing hello@helpmewrite.email.

6. Cookies

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.

7. Your rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at hello@helpmewrite.email.

8. Security

We use industry-standard security measures including HTTPS encryption, secure authentication via Supabase, and PCI-compliant payment processing via Stripe.

9. Children's privacy

HelpMeWrite is not intended for users under 16 years of age. We do not knowingly collect data from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.

11. Contact

For privacy questions or data requests, contact us at hello@helpmewrite.email.